rebuilding tomorrows workforce,
supporting today's young people

Privacy Statement

Rebuild Support is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Rebuild Support site and governs data collection and usage. By using the Rebuild Support site, you consent to the data practices described in this statement.

Collection of your Personal Information

Rebuild Support collects personally identifiable information, such as your email address, name, home or work address or telephone number. Rebuild Support also collects anonymous demographic information, which is not unique to you, such as your Post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Rebuild Support. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Rebuild Support for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Rebuild Support site.

Rebuild Support encourages you to review the privacy statements of Web sites you choose to link to from Rebuild Support so that you can understand how those Web sites collect, use and share your information. Rebuild Support is not responsible for the privacy statements or other content on Web sites outside of the Rebuild Support and Rebuild Support family of Web sites.

Use of your Personal Information

Rebuild Support collects and uses your personal information to operate the Rebuild Support Web site and deliver the services you have requested. Rebuild Support also uses your personally identifiable information to inform you of other products or services available from Rebuild Support and its affiliates. Rebuild Support may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Rebuild Support does not sell, rent or lease its customer lists to third parties. Rebuild Support may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Rebuild Support may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rebuild Support, and they are required to maintain the confidentiality of your information.

Rebuild Support does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Rebuild Support keeps track of the Web sites and pages our customers visit within Rebuild Support, to determine what Rebuild Support services are the most popular. This data is used to deliver customized content and advertising within Rebuild Support to customers whose behaviour indicates that they are interested in a subject area.

Rebuild Support Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rebuild Support or the site; (b) protect and defend the rights or property of Rebuild Support; and, (c) act under exigent circumstances to protect the personal safety of users of Rebuild Support,  or the public.

Use of Cookies

The Rebuild Support Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rebuild Support pages, or register with Rebuild Support site or services, a cookie helps Rebuild Support to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Rebuild Support Web site, the information you previously provided can be retrieved, so you can easily use the Rebuild Support features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rebuild Support services or Web sites you visit.

Security of your Personal Information

Rebuild Support secures your personal information from unauthorized access, use or disclosure. Rebuild Support secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Rebuild Support will occasionally update this Statement of Privacy to reflect company and customer feedback. Rebuild Support encourages you to periodically review this Statement to be informed of how Rebuild Support is protecting your information.

Contact Information

Rebuild Support welcomes your comments regarding this Statement of Privacy. If you believe that Rebuild Support has not adhered to this Statement, please contact the Rebuild Support team at admin@rebuildsupport.org.uk.  We will use commercially reasonable efforts to promptly determine and remedy the problem.

Cookie Policy

SECTION 1: Introduction

At Rebuild Support, we use cookies on our website www.rebuildsupport.co.uk; the “Service”.  By using the service, we will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

SECTION 2: About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

SECTION 3: How Rebuild Support uses cookies

We use both session and persistent cookies on our website.  The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: (a) we use Google Analytics to improve the website’s usability.

Our analytics service provider generates statistical and other information about website use by means of cookies.  The analytics cookies used by our website have the following names: _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv.

The information generated relating to our website is used to create reports about the use of our website.  Our analytics service provider’s privacy policy is available at: http://www.google.com/policies/privacy/.